Noordam
Holland America Line
Ship Reviews
Based on 59 reviews
Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
Alaskan Adventure
September
Pros: Customer service, quality of food, friendliness of entire Noordam staff and spacious/functional cabins
Cons: Absolutely none!
Recommended: Yes
The 3 day land based trip at the start was fabulous. Hotels were 4-5 star. The 9-1/2 hour train ride to embark the Noordam was so much fun. We were in the caboose of the McKinley Explorer. Food was delicious, service was top notch and our guide was so personable and made the long journey fly by. The Noordam was lovely, the entire staff could not have been nicer and the service was exemplary. Interior cabin was cozy and had more than enough room. The weather was surprisingly pleasant…55 degrees and very little rain. I was in Iceland for 10 days in October 2023 and Alaska is every bit as beautiful. A special shout out to Augustine and Grace, our bartenders at the Ocean Bar. So friendly and such fun to talk to. Also want to give special kudos to our cabin stewards Acep and Han. Our cabin was cleaned and tided twice a day and they remembered me by name every time we passed one another in the hallway. So very helpful and friendly. The entire experience was very memorable!
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Ship’s appearance
August
Pros: Very clean
Cons: Needs to be updated
Recommended: Yes
All staff members were extremely nice and helpful! The ship itself was very clean but felt it could use more updating ie carpet, wallpaper and curtains! The food for the most part was good but felt at times it was the same thing every day! Would surely recommend traveling to Alaska!
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Ship’s appearance
August
Pros: Very clean
Cons: Needs to be updated
Recommended: Yes
All staff members were extremely nice and helpful! The ship itself was very clean but felt it could use more updating ie carpet, wallpaper and curtains! The food for the most part was good but felt at times it was the same thing every day! Would surely recommend traveling to Alaska!
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Alaska
July
Pros: To many to list
Cons: None
Recommended: Yes
One of the best experiences we've had. Would do it again.
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Cruising Alaska
June
Pros: Staff
Cons: Communication
Recommended: Yes
The cruise portion of our trip could not have been better. An amazing place with a professional staff.
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Auckland to Vancouver
April
Pros: The crew, our dinner partners, coffee klatch with various crew members, and many other things.
Cons: Food portions. I would prefer an option for half or small portions.
Recommended: Yes
Our room stewards Dede and Dinda were ever attentive, seemed happy to address any question or need we might have. We knew they were busy with 31 other rooms, but if we asked a question, they immediately responded as if we were their only customer. Amazing! Our welcoming, smiley waiters Dawa and Ikram made every meal an occasion and fun. Daniel, fitness instructor, is the best. Gentle, kind, professional, knowledgeable, expert leadership. Carlo, perky crew member in the Dive Inn, was a sweet server who got very hamburger and fry order perfect (unlike some fast-food eateries on land). We enjoyed and appreciated the option to eat in the Dining Room for breakfast and lunch, refreshing for those who prefer not to balance dishes while searchong for a table in the Lido.
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My Cruise
December
Pros: Nice ship
Cons: Older ship showing signs of age
Recommended: Yes
The ship is very nicely maintained for its age. Once in a while an oder resembling a sewer like smell emanates from the toilet in the stateroom. It goes away with a few flushes.
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